Knowledge Management Innovation & Enablement Specialist
Mercer
Ryan is responsible for collecting and documenting colleague content experience and design thinking needs of internal audiences. Through surveys, focus groups and interviews, Ryan listens to colleagues to understand their knowledge sharing needs and how they prefer to connect and process information. Ryan turns their feedback into insights to help drive Mercer's knowledge sharing priorities, content and collaboration strategy for a better content experience. Ryan serves on the innovation team of the Mercer's KM team.
Disclosure information not submitted.
Relevant to Resilient: Align KM Kaleidoscope to Adapt & Prioritize with Impact | MERCER
Wednesday, May 1, 2024
10:45 AM – 11:40 AM CST