Be relevant to be resilient! Develop a KM strategy that adjusts to ever-changing and emerging business priorities, so knowledge sharing becomes part of the flow of work. Hear key elements of a few case studies where Mercer KM has had an impact.
--Invest to be invested in by creating sponsorship and strong partnerships at every level. Use nimble KM staffing and engagement strategies, so you can deliver measurable results.
--Adapt or perish by understanding the new business needs and remaining agile. Establish a framework that flexes for standard and new processes so KM can adapt to whatever comes its way.
--Practice what you preach and apply your KM strategy in practice.
Learning Objectives:
Understand the importance of aligning KM strategy with business priorities. Establish strong partnerships with functional teams, develop a KM role-based team with unique skills, and create a KM strategy that supports ever-changing business goals.
Develop strategies for gaining leadership sponsorship/engagement in KM initiatives. Learn how to build buy-in and gain leadership support, as well as how to navigate change and transformation on ever-changing priorities. Adapt or perish.
Apply best practices for staying agile in KM initiatives and creating a structure that allows work to have documented standards and become embedded business practices, no matter how the business strategy changes. Practice what you preach.