Manager, Open Standards Benchmarking
APQC
As the manager of APQC’s Open Standards Benchmarking® (OSB), Jonathan Kraft serves as the product owner for the world’s largest and most widely used database of process performance metrics, the OSB database, as well as the world-renowned Process Classification Framework® and MosaiQ® products.
Jonathan currently serves as the primary interface with customers, vendors, and APQC stakeholders in all phases of the data collection projects to achieve project scope, timeline, and financial goals. He plays a critical role in supporting APQC’s mission by conducting research and disseminating data and information through a variety of models.
Since joining APQC in 2012, Jonathan has contributed his talents and expertise to both the Advisory Services and Research Services groups, building the base of knowledge that APQC shares with clients.
Disclosure information not submitted.
Tuesday, April 30, 2024
8:00 AM – 5:00 PM CST
Closing Experience: Putting Learnings into Action
Thursday, May 2, 2024
3:10 PM – 3:30 PM CST