Principal Research Lead, Process & Performance Management APQC
In this highly interactive course, participants will learn about foundational business process management principles including the critical importance of the end-to-end process perspective, best practices, a sound governance model and the utilization of process frameworks and metrics.
Through demonstrations and hands-on exercises, participants will have a first-hand opportunity to experience how these foundational principles come to life through technology provided by the SAP Signavio process transformation suite.
At the end of the session, participants will hear about important trends and expectations for the future of process including technology, challenges, and how to engage your organization in process. **NOTE: A laptop is required on-site for learning a technology solution. We encourage you to bring your own to the workshop. Please contact confregistration@apqc.org if you will need a loaner.
Learning Objectives:
Understand foundational process principles including frameworks, governance, measurement, and end-to-end processes
Learn best practices to implement these foundational process principles
Understand key challenges associated with the implementation of these principles and ways to mitigate them
Walk away with the confidence of having personally utilized a best-in-class business process suite provided by SAP Signavio
Discuss evolving and advanced process needs, opportunities and trends and how to prepare for them