Learn how ExxonMobil E&PS implemented a fit-for-purpose Knowledge & Process Management program in an accelerated timeline. The emphasis for building the foundations was to keep it simple and create an approach that mirrored how E&PS works and the daily constraints we face. Implementation followed standard methodologies to suit the business, focus on outcomes, people, process and platform, and, change management from leadership to the front lines to help the business.
The results with this fit-for-purpose approach creates a foundation that fits the company way of working, increases demand for initiatives, shows anecdotal evidence of value from the efforts, and, gives faster access and connects KM and process management.
Hear how an early to mid career KM Lead with an engineering background adapted to build a multi-disciplinary and global KM and Process Management program.
Learning Objectives:
Understand the importance of making a KM or Process Management program fit for your organizational needs and structure
Utilize a proven process (Capture, Share, Grow with the 3Ps - people, process, platform) for keeping knowledge and process activities simple
Understand how to present to your organization's leadership to raise awareness on patience and stamina needed throughout this journey (this is a marathon, not a sprint!). This is supported by always tying KM & Process efforts to business outcomes