This session will walk participants through the maturation of setting up a knowledge management strategy and system from scratch focusing on the following elements:
- KM Strategy Design - articulating the vision for robust Knowledge Management in your organization - KM Requirements Definition - identifying what are the functional business requirements? - KM Value Proposition - why are we investing in this effort, and how do unique customers derive value from it? - KM Collaboration and Change Management - identifying stakeholders, soliciting their input, and stewarding adoption
Participants will leave with a blueprint for enhancing their knowledge management capabilities at any stage of maturity.
Learning Objectives:
Learn an approach to launching a KM strategy
Collect lessons learned while implementing a KM system
Generate ideas for effective change management of a KM system