Artificial Intelligence, driven by Generative AI, has become a board level topic for many businesses. Process improvement and knowledge management are two domains that will be revolutionized by AI. Google, a leader in AI, will discuss how we see AI impacting these two domains. We will share and demonstrate some basics, discuss key lessons learned and best practices as you determine how to think about AI in your process improvement and knowledge management efforts, and quantify its business value.
This presentation will focus on: -Understanding the differences between Comparative, Predictive, Understanding and Generative AI -How these four types of AI can be applied to Process Improvement and Knowledge Management -Demonstrating some Generative AI Models -Discussing the risk around misinformation, privacy, security and data governance -Providing a framework for evaluating the use of AI in Process Improvement and Knowledge Management -Answer your questions with an "AI Ask Me Anything" session.
Artificial Intelligence is already showing across various use cases in process improvement and knowledge management that it can facilitate decision making, eliminate repetitive mundane tasks, and make large amounts of structured and unstructured data more useful and accessible to people. It extends the capacity and capability of people in a way that increases their effectiveness and therefore increases their value in processes, tasks, and activities.
Learning Objectives:
Be able to explain the differences between the four types of Artificial Intelligence
Learn to describe the basic architecture and functions of Generative AI Models
Develop your road map for evaluating the use of AI in their Knowledge Management and Process Improvement efforts