Knowledge is necessary to get work done and it exists in many forms. This course clarifies what knowledge is, how it is related to data and information, and the common techniques used to gain control of knowledge. Participants will be introduced to approaches that can be used to improve knowledge capture, transfer, and reuse.
APQC offers .4 CEUs for this course that comply with the ANSI/IACET Continuing Education and Training Standard
Learning Objectives:
Compare the differences between knowledge and knowledge management,