Find success in defining, refining, and aligning a KM strategy that is right sized to the business. This course will focus on the process steps required to develop, align, and execute a KM strategic plan.Participants will simulate being part of a diverse KM team that represents the competing needs, perspectives, and focus areas that are typical in many organizations. Through a series of iterative working sessions, the team will learn to align, coordinate, and rally around a common KM strategy that will chart a course to focused and value-producing change. Working together, the team will produce a KM strategy that has shared ownership and can be implemented across the organization.
APQC offers .8 CEUs for this course that comply with the ANSI/IACET Continuing Education and Training Standard
Learning Objectives:
Uncover common and less common goals and needs across diverse stakeholders and teams,
Develop a KM strategy that directly addresses shared needs, and
Gain buy-in and drive collaboration for putting the strategy into action.