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SPECIAL THANKS




Official Process Management Sponsor




SAP Signavio solutions help companies connect strategy to execution and increase business agility. In use at more than 3,000 global customers, SAP Signavio Process Transformation Suite strengthens collaboration across business and IT, providing a clear map of how work gets done, which operational systems underlie that work, guidance on potential improvements, and the ability to model and assess the impact of any changes on customers and employees. By giving companies, the ability to discover, understand, benchmark, improve, and transform their business processes, SAP Signavio accelerates the journey to digital transformation, operational excellence, and customer centricity. 

Innovation Breakfast: A Sneak Peak at What's in the Lab
Thursday, May 2, 7:00 - 7:45 a.m. | Cottonwood, 4th floor
Join the SAP Signavio Team for an invitational networking breakfast and a sneak peek at applications of the latest technology in the business process management space including (but not limited to) graph technology and artificial intelligence. These technologies will be presented through clear examples and value-creation opportunities. Walk away energized and ready for another great day at the conference with valuable concepts to take home.

You must register to secure your spot as there are limited seats available. We look forward to seeing you!



Official Knowledge Management Sponsor




Infused with AI and analytics, eGain Knowledge Hub improves customer experience and reduces agent effort with virtual assistance, self-service, and modern agent desktop tools. Visit www.eGain.com for more info.





Steering Committee

Steering CommitteeThe conference steering committee, comprised of APQC members and friends, play a key role in solidifying the event’s strategic direction and aiding in its development. Special thanks to our 2024 Conference Steering Committee Members:

  • Christa Bol, Director, Enterprise Business Process Management, UPS
  • Darrin Brogan, Associate VP, Knowledge Management, The Chartis Group
  • Kim Glover, Director, Internal Communications, TechnipFMC
  • Mary Huras, Project Manager, UL Standards
  • Paige Kane, PhD, Director, MMD Knowledge Management CoE, Merck & Co., Inc.
  • Rochelle Methot, Director of Operational Excellence, Broccolini Real Estate Group
  • Debra Nave, North America Delivery Manager Source to Pay, Kellanova
  • CJ Nusom, Associate Director, Business Process Management, Pratt & Whitney
  • Suzan Pickels, Knowledge Manager, CRB
  • Brad Roediger, Continuous Improvement Analyst III, Caresource
  • Kelly Souders, Carrier Team One (CT1) Program Director, US Navy
  • Danielle Spudich, Manager, Claims Knowledge Management, Allstate Insurance Company
 

APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop internal skills.

 

Learn more.