Skip to main content
APQC 2024 Main banner

  1. Home

  • Wednesday, May 1st
    9:20 AM – 10:20 AM CST
    The True Cost of Losing Knowledge and How to Save It | TURNER FLEISCHER ARCHITECTS INC.
    Location: Azalea 4,5,6, 4th Floor
    Primary Presenter: Marco Marcoccia (he/him/his) – Turner Fleischer Architects Inc.
    KM Strategies, Programs, Approaches
  • Wednesday, May 1st
    10:45 AM – 11:40 AM CST
    Scaling Your Knowledge Transfer Program to Accommodate a Shifting Workforce | WESTERN & SOUTHERN FINANCIAL GROUP
    Location: Wisteria 3,4, 3rd Floor
    Primary Presenter: Peter Oehrtman – Western & Southern Financial Group
    KM Strategies, Programs, Approaches
  • Wednesday, May 1st
    12:55 PM – 1:45 PM CST
    How a Robust Content Management System Enhances Customer Experience | CANADIAN MEDICAL PROTECTIVE ASSOC
    Location: Wisteria 3,4, 3rd Floor
    Primary Presenter: Badou Bousso – Canadian Medical Protective Association (CMPA)
    Co-Presenter: Heather Zadow (she/her/hers) – Canadian Medical Protective Association (CMPA)
    KM Strategies, Programs, Approaches
  • Thursday, May 2nd
    8:00 AM – 9:00 AM CST
    Harnessing Tacit Knowledge as a Superpower | MERCK AND CO., INC.
    Location: Azalea 4,5,6, 4th Floor
    Primary Presenter: Renee A. Vogt (she/her/hers) – Merck and Co., Inc.
    KM Strategies, Programs, Approaches
  • Thursday, May 2nd
    10:40 AM – 11:35 AM CST
    The Crawl/Walk/Run of Knowledge Management | CHICK-FIL-A & ARCH + TOWER
    Location: Wisteria 3,4, 3rd Floor
    Primary Presenter: Kelley Costantino – Chick-fil-A, Inc.
    Co-Presenter: Katie Burslem (she/her/hers) – arch + tower
    KM Strategies, Programs, Approaches
  • Thursday, May 2nd
    12:50 PM – 1:40 PM CST
    Growth in Content Management and Knowledge Flow | HABITAT FOR HUMANITY INTERNATIONAL
    Location: Azalea 1,2, 4th Floor
    Primary Presenter: Rosemary Kihiu – Habitat for Humanity International
    KM Strategies, Programs, Approaches